Our Policies

Return Policy: All our accessories are one-of-a-kind, hand crafted, pieces of wearable art. Many items are made to order or custom works. As a result, we do not accept returns or exchanges.
 

• Global Free Shipping Policy

  • For international orders outside the United States, additional VAT rates may apply and vary by country. While we cover the initial shipping cost, any additional VAT charges are the customer's responsibility and not included in Glassic Charm's global free shipping policy. Please check with your local postal service for details before purchasing. 

Your Satisfaction Matters: While we do not accept returns, we are committed to your satisfaction. If your order arrives damaged or there is an issue with your purchase, please contact us at info@glassiccharm.com.

Privacy Policy: At GlassicCharm.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By accessing or using GlassicCharm.com, you consent to the practices described in this policy.​
 

• Information We Collect

  • Personal Information: When you register an account or make a purchase, we collect your name, email address, shipping address, and payment information. This information is necessary for order processing and communication.

  • Usage Information: We collect data about your interactions with our website, such as your IP address, browser type, and device information. This helps us improve our website and provide you with a better shopping experience.
     

• How We Use Your Information

  • Order Fulfillment: We use your personal information to process orders, track shipments, and communicate with you about your purchases.

  •  Improvements: We analyze usage data to enhance our website's functionality, tailor our product offerings, and personalize your shopping experience.

  • Marketing: With your consent, we may send you promotional emails and offers. You can opt out of these communications at any time.
     

• Information Sharing

  • We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers for order processing, shipping, and payment processing purposes. These partners are bound by confidentiality agreements to protect your information.
     

• Security

  • ​We take data security seriously. We employ industry-standard encryption methods to protect your personal and payment information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
     

• Cookies

  • ​GlassicCharm.com uses cookies to enhance your browsing experience. These cookies may collect data such as your browsing history and preferences. You can adjust your browser settings to manage cookies or opt-out of them, but this may affect certain website functionalities.
     

• Order Processing Time

  • ​Orders are handmade and often times made to order. Orders are typically processed within 5-7 business days of purchase. Please note that processing times may vary during peak seasons or promotional events and can take up to 2-3 weeks.
     

Stay Glassic.
®Glassic Charm, LLC is a Limited Liability Company